Like many industries, automotive to has been going via remarkable transformation in recent years. Mobile and digital channels are rising influencing customer behaviour and decision-making when they shop for trucks and cars, not only in Canada but globally.
There are many factors why the automobile industry is looking at digital marketing more seriously than even in recent years. Anyway, a big motivating factor is that while digital marketing brings in more profit per car sold, it also costs much more. Car dealers in Canada could end up spending up to ten times more than needed when they stick to traditional techniques.
Here are some of the areas where digital marketing help are:
Social media chatter
Twitter, Facebook, Instagram are some of the platforms where people talk about automobile purchases, tips and experiences. You need your own voice on these platforms to make people alert about your brand and the work you perform. People, despite their reliance on user reviews, want a reliable and strong voice in their midst. The social media team will engage and interact with these potential or existing customers.
The automobile industry thrives on industry status. People buy automobiles on advice, other than personal choices. Bad online reviews can damage your chances of making a sale. Similarly, badly handled customer support problems can steer away from people from your brand because no one wants a car with a brand that does not bother with after-sales service. Online reputation management can take care of this issue.
Online marketing service providers can perform online surveys for your brand to ascertain what your possible buyers may be thinking about your services and products. These surveys are helpful before launching new products, or to know if the item will fit the demands of the market.