Customer Service Done Right
Business Advice

Customer Service Done Right

Are you a stickler about receiving top-notch customer service? Do you routinely "come through" as a provider of exemplary services...
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6 Tips for Keeping Your Cool When Customers Get Hot
Automotive Industry Business Advice

6 Tips for Keeping Your Cool When Customers Get Hot

Customers can get upset - some tips on dealing with them 1. Be assertive - not aggressive or passive. My...
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5 Simple Tips For Dealing With Nasty Customers
Automotive Industry Business Advice

5 Simple Tips For Dealing With Nasty Customers

If you have been in the automotive industry very long, you have likely heard it all! You know, the irate...
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20 Ways Of Training The Mind On Positive Thinking
Business Advice

20 Ways Of Training The Mind On Positive Thinking

A Great Way to Focus On the Positives Start the day with cheers and smiles. Your whole day depends on...
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Automotive Industry

The Safest New SUVs and Minivans of 2022

To say today’s SUVs and minivans drive safer than those of, let’s say, 10 years ago isn’t nonsense. Not only...
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Automotive Social Media Business Advice

13 Social Media Calendars, Tools, & Templates to Plan Your Content

What do cross-country road trips, wedding speeches, and social media marketing have in common? Planning. You could improvise all three,...
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100% Attitude
Business Advice

100% Attitude

Your attitude will determine a lot, we've all heard the glass half full or glass half empty way of looking...
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Car Leasing deals
Automotive Industry

Car Leasing deals

Car leasing may be a good option for those individuals or companies that want to have a new car but...
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Automotive Sales Leads – How To Caputure And Generate Leads From Your Own Website
Automotive Email Marketing Automotive Industry

Automotive Sales Leads – How To Caputure And Generate Leads From Your Own Website

If you are like most car dealers when prospective buyers visit your current website you only have 2 ways to...
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Automotive Retail BDC and Internet Departments – CRM Alone is Not Enough
Automotive Industry Business Advice

Automotive Retail BDC and Internet Departments – CRM Alone is Not Enough

CRM software is only one component of Information Technology. Information Technology (IT) should comprise all hardware and software data solutions;...
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Automotive Financing – Benefits To Applying Online
Automotive Industry Business Advice

Automotive Financing – Benefits To Applying Online

You can do everything else online, so why not acquire an auto loan as well? Some people are hesitant to...
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Automotive dealer management systems, are you using your tools correctly
Automotive Industry Business Advice

Automotive dealer management systems, are you using your tools correctly

The potential of many of the dealerships will never be realized unless they start to use the tools they are...
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The History of Internet Search Engines
Automotive Industry Search Engine Optimization

The History of Internet Search Engines

Just a little over fifteen years ago, if a person needed information they were forced to go to the local...
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The Definition of Search Engine Optimization
Automotive Industry Organic Traffic Search Engine Optimization

The Definition of Search Engine Optimization

Too many dealerships feel that once they submit their page to a search engine they are guaranteed success. That's generally...
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Search Engine Optimization Budgeting
Automotive Industry Search Engine Optimization SEO

Search Engine Optimization Budgeting

For argument's sake let's say that you own a successful dealership in the middle of Idaho. Currently, you rely mainly...
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Search Engine Optimization Simplified
Automotive Industry Search Engine Optimization SEO

Search Engine Optimization Simplified

Chances are good that at some point in your life you ran a search on an online search engine and...
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Finding an Automotive Search Engine Optimization Company
Automotive Industry Automotive Marketing Search Engine Optimization

Finding an Automotive Search Engine Optimization Company

When it comes to business some people like to get their hands dirty and iron out every little detail of...
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Designing a Web Crawler Friendly Web Site
Automotive Industry Search Engine Optimization SEO

Designing a Web Crawler Friendly Web Site

The most successful online dealerships all have one thing in common. They all knew how to make search engine optimization...
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Controversy Lends a Helping Hand to Search Engine Optimization
Automotive Industry Search Engine Optimization SEO

Controversy Lends a Helping Hand to Search Engine Optimization

It is always great to hear good news. Hearing good news makes us feel good about ourselves, the people around...
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Basic Information about Search Engine Optimization
Automotive Industry Automotive Marketing Search Engine Optimization SEO

Basic Information about Search Engine Optimization

Twenty years ago if we need information we had to go to the library. Writing reports, and preparing for tests...
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