π οΈ Independent repair shops saw improved scores in the J.D. Power study, thanks to better service and facilities! #AutoRepair #JDPower π
Improved service adviser performance and courtesy, enhancements in service facilities and time to complete service all helped improve scores in the J.D. Power 2024 U.S. Aftermarket Service Index Study.
https://www.autonews.com/service-and-parts/study-shows-independent-repair-shops-grow-favor-consumers