The Quickest Way to Get is to Give
It’s true. You can’t really get what you want in life until you have given it to others. Doesn’t sound like it makes much sense, does it? How can you give what you donít have? As you open your mind …
Check That Used Car
A new car may not be worth all that money you are planning on spending! If you are on a really tight budget and don’t care too much about the prestige of having a brand-new car, purchasing a used car …
Buying A New Car
There are many things that you must consider when buying a new car. Most will have to do with the car itself such as what model to buy, the options you want to add, and the price of the car. …
18 Tips for Saving Money on Gasoline
Gas prices are on the rise again! Here are some tips to help you conserve gas and save money as we approach summer gas prices.
Changing the Adversarial Nature of Car Sales
Consumers have an adversarial attitude toward car dealers, and I can’t say blame them. The retail auto industry has done so many things to create an atmosphere of confusion and intimidation that many car buyers understandably dread the buying experience. …
All The Money In The World Will Not Take Away Your Fears And Anxieties
All the money in the world will not take away your fears and anxieties. You can be the most successful person in your business, however, your money and success will do nothing in getting rid of your stresses and anxieties. …
Tips to Improve Your Customer Loyalty
Statistics show that, on average, U.S. companies lose half of their customers every five years. It’s true that acquiring new customers will help your business grow. However, your current customers are the lifeblood of your business, and keeping them happy …
The Voice of Customer Service
Customer relationship management tools abound, yet let’s hear it for old technology. Your voice is the most multifaceted customer service tool in your toolkit. Your voice can convey concern, care, and compassion. It can alternately convey boredom, neglect, or contempt. …
Tfhe Unbeatable Laws Of Customer Service
If you want to be number one in customer service, you have to do a number of things that make you stand out from the crowd. Here are 7 ways that will put you on top. 1. Roll Out The …
The Moment of Truth
Every customer contact is a Moment of Truth that creates a Moment of Misery, a Moment of Mediocrity, or a Moment of WOW. In the Moment of Truth you can create customers for LIFE or you can initiate a slow …