Dealerships’ responses to website inquiries improving, new study shows

πŸ“Š New study reveals that dealerships’ responses to website inquiries are getting better! πŸš€πŸ” Ranked on a 100-point scale, dealerships are showing improved response times to mystery customer inquiries within 24 hours. #CustomerService #Automotive

Pied Piper’s study, released this month, ranks dealerships on a 100-point scale based on how they respond to mystery customer inquiries on their websites within 24 hours.

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https://www.autonews.com/dealers/study-dealerships-responses-online-inquiries-improving