Feedback: More than half of new-car buyers want introduction to service department, but most don’t get it, survey shows

🚗💡 A recent survey reveals that 51% of new-car buyers want to meet service department staff, but only 37% actually do! #CustomerExperience

While 51 percent of new-vehicle buyers said it was ‘very important’ to meet someone from the service department, only 37 percent did, according to a recent survey.

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