Good and bad news for dealership service departments in CDK survey

πŸ“° Good news: Dealership service departments are improving customer satisfaction levels! πŸ˜„

πŸ“‰ Bad news: More customers are opting out of visiting these departments for car servicing. πŸ˜”

#CDKsurvey #CustomerSatisfaction

Customers are becoming more satisfied with dealership service departments, but a higher percentage of them would never visit one to have their car serviced, according to a new study.

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