Service customer arrested at gunpoint after dealership lost paperwork

Service customer arrested at gunpoint after dealership lost paperwork ๐Ÿš”๐Ÿš— #CustomerServiceNightmare

A Kia dealership in California is being sued for reporting a vehicle as stolen after it misplaced the agreement loaning it to a customer who was having repair work done.

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https://www.autonews.com/service-and-parts/how-lost-paperwork-got-dealership-customer-arrested-gunpoint