addressing this concern. By leveraging technology, enhancing training, focusing on a customer-centric approach, strengthening online presence, and encouraging in-person engagement, dealerships can bridge the gap left by traditional sales tactics. Ultimately, the goal should be to create a seamless and positive experience that not only retains customers but also engenders loyalty and trust. As the automotive landscape continues to evolve, dealerships that proactively adjust their strategies will thrive in fostering lasting relationships with their clients.
