Process

Building a Customer Profile

Knowledge is Power But that knowledge can also corrupt your attitude if you ask the wrong questions. Some questions are better off NOT asked. Here is a list of questions that you should NEVER ask during the profile building step. … Read More

6 Steps to the Fast, Simple & Friendly Sales Process

Dealership Sales Process Today’s customers want their visits to an automobile dealership to be fast Informational and Friendly. Fast Process In today’s marketplace SPEED is power… we must be able to deliver the information that the consumer wants NOW! The … Read More