- Greeting the customer and finding out their needs and preferences
- Presenting the customer with options that match their needs and preferences
- Providing test drives and answering any questions the customer may have
- Discussing financing options and closing the sale
It’s also important for car salespeople to follow up with customers after the sale to ensure their satisfaction and build a long-term relationship. This can involve scheduling service appointments and checking in to see if the customer is happy with their purchase.