Customer Service

Skills Needed for Success as a Car Salesman

Skills Needed for Success as a Car Salesman

Looking to excel as a car salesman? This article covers the essential skills needed for success in the industry, from effective communication to strong salesmanship. Read on to enhance your abilities and boost your earnings.

How To Effectively Market And Advertise Your Dealership

How To Effectively Market And Advertise Your Dealership

Marketing and advertising are crucial components of any successful dealership. In today’s competitive market, it’s essential to have a strong marketing strategy to attract and retain customers. Here are some tips on how to effectively market and advertise your dealership. …

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Ways To Improve Customer Satisfaction And Loyalty

Ways To Improve Customer Satisfaction And Loyalty

Automotive dealerships are an essential part of the automotive industry. They are the primary point of contact between the manufacturer and the customer. The success of an automotive dealership depends on the satisfaction and loyalty of its customers. In this …

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The Voice of Customer Service

The Voice of Customer Service

Customer relationship management tools abound, yet let’s hear it for old technology. Your voice is the most multifaceted customer service tool in your toolkit. Your voice can convey concern, care, and compassion. It can alternately convey boredom, neglect, or contempt. …

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customer service

Customer Service Done Right

Are you a stickler about receiving top-notch customer service? Do you routinely “come through” as a provider of exemplary services to your customers? Chances are you have been greatly disappointed at one time or another regarding the service you received …

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Becoming an Effective Listener

Becoming an Effective Listener

You’ll never know how to answer the question if you haven’t heard the question! And if you think selling means talking, you’re in deep trouble. Ask any successful person and you’ll find out that they spend 80% of their time …

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