As a general manager of a car dealership, managing and motivating a sales team can play an essential role in the success of the business. Managing a successful sales team requires dedication, consistency, and strong leadership from the general manager. …
As the front-line leader of a car dealership, a general manager plays an essential role in ensuring continued success. From sales and marketing to customer relations, a successful general manager must possess certain qualities and skills to effectively manage day-to-day …
Being the general manager of a car dealership is one of the most complex and challenging roles in the automotive industry. It requires a unique set of skills, knowledge, and experience to effectively manage sales, customer service, inventory, employees, and …
As the automotive industry undergoes a transformation, it’s important to consider how this change will affect sales. In the future, sales may be more reliant on service and electronic features than they are on traditional vehicle features. Some dealerships are …
Email marketing has so many attractive features that make it a great way to reach customers and to bring them to your business. Email marketing can be inexpensive, lucrative and can even help the environment by saving paper. Whatever your …
As a dealership service advisor, it is your job to provide high-quality customer service and help clients make informed decisions about their vehicle maintenance and repair needs. In order to effectively carry out this role, it is important to have …
Customer relationship management tools abound, yet let’s hear it for old technology. Your voice is the most multifaceted customer service tool in your toolkit. Your voice can convey concern, care, and compassion. It can alternately convey boredom, neglect, or contempt. …
Sales is one of the most exciting professions. It is also one of the toughest professions. Selling to customers can be a real task. If by any chance, you get a tough buyer, you will need all the training to …
If you are like most car dealers when prospective buyers visit your current website you only have 2 ways to capture their information. They must either submit a vehicle inquiry (less than 3% will do) or apply for financing (less …
How do I get more traffic to my dealership? Great Sources Of Dealership Traffic The age-old question has always been “how do we get more appointments?” to just get them to the dealership. There has always been a thought process …